Whether you are new to network support, or a professional looking to formalise your skill set, there are interactive MCSA (Microsoft Certified Systems Administrator) courses to educate both entry levels. For someone just entering the industry, it may well be necessary to improve your skill-set prior to attempting to go for the first of the four Microsoft Certified Professional exams (MCP's) required to achieve an MCSA. Identify a training company that will create an ideal program to suit you - one who will assist to ensure that your choices are good ones.

Student support is absolutely essential - locate a good company that includes 24x7 access, as anything less will not satisfy and will also hold up your pace and restrict your intake. Many only provide email support (too slow), and so-called telephone support is normally just routed to a call-centre who will make some notes and then email an advisor - who'll call back sometime over the next 1-3 days, at a suitable time to them. This is no use if you're sitting there confused over an issue and only have certain times available in which to do your studies.

Top training companies use multiple support centres active in different time-zones. Online access provides the interactive interface to link them all seamlessly, any time of the day or night, help is at hand, without any contact issues or hassle. Seek out a training school that is worth purchasing from. Only proper live 24x7 round-the-clock support truly delivers for technical programs.

Make sure that all your qualifications are commercially valid and current - forget courses that lead to in-house certificates. If the accreditation doesn't feature a conglomerate such as Microsoft, Cisco, Adobe or CompTIA, then you may discover it will have been a waste of time - as it'll be an unknown commodity.

Getting your first commercial position can be a little easier if you're offered a Job Placement Assistance program. Ultimately it's not as difficult as you may be led to believe to get the right work - as long as you've got the necessary skills and qualifications; the growing UK skills shortage sees to that.

Work on polishing up your CV right away however (advice and support for this should come from your course provider). Don't wait for when you're ready to start work. Getting your CV considered is far better than not even being known about. Often junior positions are given to trainees in the early stages of their course. If it's important to you to find work near your home, then you'll often find that a local IT focused recruitment consultancy can generally work much better for you than some national concern, as they're going to know the local job scene.

Please make sure you don't spend hundreds of hours on your training and studies, and then do nothing more and imagine someone else is miraculously going to land you a job. Take responsibility for yourself and get out there. Channel the same time and energy into landing a good job as it took to pass the exams.

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